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Customer Intelligence
Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
By Adrian SwinscoeNovember 4, 2020
Best practice
Are you committed to putting the customer at the centre of what you do?
By Adrian SwinscoeNovember 4, 2020
Best practice
The customer service strategy with the best RoI
By Adrian SwinscoeNovember 4, 2020

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Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
November 4, 2020
Are you committed to putting the customer at the centre of what you do?
November 4, 2020
The customer service strategy with the best RoI
November 4, 2020

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Customer Intelligence November 4, 2020
Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
Best practice November 4, 2020
Are you committed to putting the customer at the centre of what you do?
Best practice November 4, 2020
The customer service strategy with the best RoI
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Best practice

Are you committed to putting the customer at the centre of what you do?

A friend of mine recently sent me an article (Why...
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Best practice

The customer service strategy with the best RoI

A recent article that I saw from Dr Jack Lewis & Adrian...
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Best practice
Five ways to become more agile and responsive to your customers’ needs
By Adrian SwinscoeNovember 4, 2020
Best practice

A short cautionary tale about the misuse of customer data

This is a short story about surveying your customers and...
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Best practice

Deliver great customer experience by including your customers – Interview with Mark Hurst of Creative Good

Today’s interview is with Mark Hurst, who founded Creative Good...
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Trending Customer Intelligence Posts
Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
November 4, 2020
The little things that destroy your customer experience
The little things that destroy your customer experience
November 4, 2020
Empathy and generosity – the keys to engaging your customers and people
Empathy and generosity – the keys to engaging your customers and people
October 1, 2020
Editor’s Choise
Customer Intelligence
Neuroscience, customer service and why we should always deliver and never over-promise – Interview with Dr. Jack Lewis
By Adrian SwinscoeNovember 4, 2020
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