By Adrian Swinscoe Best practice October 9, 2019 Customer Retention and Staff Retention = Happy Business the Dr. Paddi Lund Way
By Adrian Swinscoe Best practice October 9, 2019 Creating a great place to work is the best business investment decision you could ever make – Interview with Henry Stewart
By Adrian Swinscoe Best practice August 20, 2019 Going from good to great in customer experience – Interview with Rachel Haworth of Coventry Building Society
By Adrian Swinscoe Best practice July 30, 2019 Great service comes from doing things upside down – Interview with John Timpson
By Adrian Swinscoe Best practice July 30, 2019 A degree of humility always succeeds in business – Interview with Michael O’Leary of Ryanair
By Adrian Swinscoe Best practice July 30, 2019 Fairness For All, workplace happiness and an inside look at the John Lewis Partnership – Interview with Lord Mark Price
