By Adrian Swinscoe Customer Intelligence July 23, 2020 Are you ‘on the tools’ fixing your customers problems? You should be.
By Adrian Swinscoe Customer Intelligence July 23, 2020 How to be more interesting (and keep customers for longer) – Interview with Jessica Hagy
By Adrian Swinscoe Customer Intelligence July 23, 2020 Delight your customers and your employees by paying it forward
By Adrian Swinscoe Customer Intelligence July 23, 2020 Improve your customer service by asking what would your Mum do – Interview with Lee Cockerell
By Adrian Swinscoe Customer Intelligence July 23, 2020 Some customer service research just makes me want to scream
By Adrian Swinscoe Customer Intelligence July 23, 2020 Don’t hide from customer complaints, negative online reviews or feedback
By Adrian Swinscoe Customer Intelligence July 23, 2020 When it comes to customer service, I’m a name not a number
By Adrian Swinscoe Customer Intelligence July 23, 2020 The relationships you have with your existing customers are your key to success
